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2101 S. Veterans Parkway
Springfield, Illinois 62704 

Phone: 217-785-7444
Fax: 217-785-7019
TDD: 217-785-7218


Mailing Address
2101 S. Veterans Parkway
P. O. Box 19255
Springfield, Illinois 62794-9255

Michael A. Bilandic Building
160 N. LaSalle Street
Suite N725
Chicago, Illinois 60601 

Phone: 312-814-5853
Fax: 312-814-5805



In an effort to provide more efficient and personal service, the Insurance Section of the State Retirement System has assigned a personal Group Insurance Representative (GIR) based on the last two digits of your social security number.

If the last two digits of your SSN are 00 – 32
your GIR is Sheryll Clark – (217) 785-7145


If the last two digits of your SSN are 33 – 66
your GIR is Julie Harms – (217) 785-7150


If the last two digits of your SSN are 67 – 99
your GIR is Madonna Palazzolo – (217) 785-7138

Due to the high volume of calls to the insurance section, you may be asked to leave your name, phone number, (including area code), and your Social Security Number. Your GIR will respond to your phone call as soon as possible.

E-mail Addresses and fax numbers for your GIR:

Sheryll Clark
Fax: (217) 547-9771

Julie Harms
Fax: (217) 547-9772

Madonna Palazzolo
Fax: (217) 547-9768